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Booking & Reservations
How to search, book, modify, or cancel a parking reservation
Hosting
List your space, manage availability, and earn money
Payments & Pricing
Payment methods, refunds, wallet credits, and pricing info
Access & Check-in
PINs, QR codes, arrival instructions, and access issues
Safety & Insurance
Verification, protection plans, and incident reporting
Account & Settings
Profile, vehicles, notifications, and account management
Frequently Asked Questions
Search for parking near your destination, select a spot, choose your dates and times, pick a vehicle, and complete payment. You'll receive a confirmation with a PIN and QR code for access.
Yes, you can cancel or modify bookings from your dashboard. Cancellation policies vary by listing — free cancellation is available up to 24 hours before most bookings.
After booking, you'll receive a unique PIN code and QR code via email and in the app. Use these at the property entrance. Some spots have gate codes — check the host instructions in your booking details.
Go to "List Your Space" from the menu, complete the 5-step listing wizard (details, location, photos, slots, review), and publish. Your listing will be live immediately.
Payouts are processed weekly via Stripe Connect. You can track earnings and payout status from your Host Dashboard.
Contact the host via in-app messaging or use the "Report Issue" button in your booking. For urgent issues, reach our support team via the Contact page.
Your Parkeas wallet stores credits from refunds, promotional offers, and referral bonuses. Credits are automatically applied at checkout.
Yes, all personal and vehicle data is encrypted and stored securely. We never share your information with third parties without your consent.
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